77abs Privacy Policy

When you register with 77abs or use our platform, we may collect the following categories of personal data: (a) Identity data — full name, date of birth, and a copy of a government-issued identity document where KYC verification is required; (b) Contact data — Bangladesh mobile phone number and email address; (c) Financial data — bKash, Nagad, Rocket, or Upay mobile wallet identifiers, or Visa/Mastercard card number (last four digits only — full card numbers are never stored by 77abs), used solely to process deposits and withdrawals; (d) Technical data — IP address, device type, browser type and version, operating system, and session timestamps collected automatically when you use the platform; (e) Usage data — pages visited, games played, bet amounts, session duration, and click-path data used to analyse platform performance; (f) Communications data — the content of messages sent to our customer support team, including chat transcripts and email correspondence.

77abs uses the personal data we collect for the following purposes: (a) Account management — to create, maintain, and administer your player account, including identity and age verification to comply with our 21+ policy; (b) Service delivery — to process deposits and withdrawals, display account balances, deliver game results, and administer bonuses and promotions; (c) Security and fraud prevention — to detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, and other prohibited conduct; (d) Customer support — to respond to your queries, complaints, and requests, and to maintain a record of support interactions; (e) Legal compliance — to meet applicable legal and regulatory obligations, including identity verification (KYC), record retention, and responding to lawful requests from competent authorities; (f) Platform improvement — to analyse usage patterns and optimise platform performance, game selection, and user experience in aggregate anonymised form.

77abs processes your personal data on the following legal bases: (a) Contractual necessity — processing required to fulfil the agreement between you and 77abs, including account management, payment processing, and service delivery; (b) Legal obligation — processing required to comply with applicable legal requirements, such as age verification, identity checks (KYC), and anti-money-laundering procedures; (c) Legitimate interests — processing carried out for fraud prevention, platform security, and service optimisation, where those interests are not overridden by your data-protection rights; (d) Consent — where we have explicitly requested and received your consent before processing, such as for optional marketing communications. You may withdraw consent for consent-based processing at any time by contacting support, without affecting the lawfulness of processing carried out prior to withdrawal.

77abs does not sell, rent, or trade your personal data. We may share limited personal data with carefully selected third parties only where necessary and only for the following purposes: (a) Payment processors — bKash, Nagad, Rocket, Upay, and card payment networks receive only the transaction data strictly required to process your deposit or withdrawal; (b) Identity verification services — where KYC checks are performed, an approved verification partner receives the minimum data required to complete the check; (c) Game content providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed studios may receive a session token and anonymised player identifier to serve game content; they do not receive your name, contact details, or payment information; (d) Legal and regulatory bodies — we may disclose personal data to competent authorities where required to do so by law, court order, or lawful regulatory request. All third-party partners are bound by data processing agreements requiring them to handle your data securely and only for the purposes specified.

77abs retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. In practice: active account data is retained for the duration of the account relationship; account and transaction data is retained for a minimum of 5 years after account closure for legal compliance purposes; support communications are retained for 2 years from the date of the interaction; anonymised analytics data may be retained indefinitely. When personal data is no longer required, it is securely deleted or irreversibly anonymised. Players who have self-excluded will have their account data retained for the duration of the exclusion period plus any additional legally required retention period.

77abs uses cookies and similar technologies (local storage, session storage) to operate the platform effectively. The categories of cookies we use are: (a) Strictly necessary cookies — required for core platform functions including session management, login state, and security token validation. These cannot be disabled without impairing the platform; (b) Analytics cookies — used to understand how players interact with the platform in aggregate, helping us improve navigation, game selection, and page performance. Analytics data is anonymised before analysis; (c) Preference cookies — used to remember your language setting and display preferences between sessions. We do not use advertising, targeting, or retargeting cookies. Third-party analytics tools used by 77abs are configured to anonymise IP addresses and are prohibited from sharing data with their advertising networks. You may control cookie preferences by adjusting your browser settings; however, disabling strictly necessary cookies will prevent the platform from functioning correctly.

77abs employs a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include: SSL/TLS encryption on all pages and payment flows; encrypted storage of sensitive account data; access controls limiting internal access to personal data on a strict need-to-know basis; regular security reviews and vulnerability assessments; secure deletion protocols applied when data is no longer required. While we take all reasonable precautions, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 77abs will notify affected players as soon as reasonably practicable, and will take immediate steps to contain and remediate the breach.

77abs strictly prohibits the use of the platform by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21. If we discover that personal data has been collected from a minor, that account will be immediately closed, all data will be securely deleted, any deposits will be returned to the originating payment method where technically possible, and any winnings will be voided. If you believe a minor may have accessed your account or the platform, please contact support immediately at [email protected]. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling sites.

77abs primarily stores and processes player data within secure data centre facilities. Some personal data may be transferred to or processed by third-party service providers located outside Bangladesh, for example game content providers or identity verification partners. Where such transfers occur, 77abs ensures that appropriate safeguards are in place, including contractual data protection clauses that require the receiving party to protect your data to a standard equivalent to the protections described in this Policy. By using 77abs, you consent to your personal data being transferred to and processed in countries outside Bangladesh for the purposes described in this Policy.

77abs may send you promotional communications about bonuses, new games, seasonal offers, and platform updates. We will only send marketing communications where you have provided consent or where we have a legitimate interest in doing so as an existing player. Every marketing message includes a clear unsubscribe option. You may opt out of marketing communications at any time by contacting support at [email protected] or by using the unsubscribe link in any marketing email. Opting out of marketing will not affect your ability to use the platform or receive service-related communications such as account updates, withdrawal confirmations, or support responses.

The 77abs platform does not contain links to external third-party websites for commercial purposes. Where any reference to a third-party service (such as a payment provider) appears on the platform, 77abs is not responsible for the privacy practices of that third party. Each third-party provider operates under its own privacy policy, and we encourage you to review those policies before providing personal data directly to any third-party service. Our Privacy Policy applies only to data collected through the 77abs platform.

77abs reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the effective date shown at the top of this page and, where reasonably practicable, notify registered players via their account contact details. The current version of the Policy will always be accessible on this page. We encourage you to review this Policy periodically. Your continued use of the platform after any update constitutes acceptance of the revised Policy. If you object to any change, you must stop using the platform and may request account closure by contacting support.